Privacy Policy

This Privacy Policy governs your use of the website diaconline.com ("Website App") operated by DIAC, encompassing DIAC Studio, DIAC Kidz, and DIAC Academy. The policy explains how we collect, use, and protect information from users who access our Website and services.

Information We Collect and How We Use It

User-Provided Information

We collect information you provide when you register on our Website, subscribe to our newsletter, fill out a form, or engage with various features and services. The types of information we may collect include:

1. Personal Information*: Your name, email address, phone number, and any other details necessary for registration and service provision.
2. Transaction Information*: Details related to your purchases, class registrations, and responses to offers.
3. Support Information*: Information provided when you contact us for assistance.
4. Payment Information*: Credit card or other payment information for processing transactions.

We use this information to:

1. Provide and manage our services.
2. Communicate important information and updates.
3. Respond to inquiries and support requests.
4. Process transactions and manage billing.
5. Improve our services and offerings.

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

1. Device Information*: Type of device, unique device ID, IP address, and operating system.
2. Usage Information*: Pages visited, time spent on the Website, and other interaction details.
3. Browser Information*: Type of browser used to access the Website.

This information helps us to enhance user experience, monitor Website performance, and improve our services.

Location Information

This Website does not collect precise location information.

Third-Party Access to Information

We do not share your personal information with third parties, except as necessary to provide our services or as required by law. We may share information with trusted service providers who assist us in operating our Website and conducting our business, provided they agree to keep this information confidential.

Data Security

We take the security of your information seriously and implement various measures to protect it. These include physical, electronic, and procedural safeguards. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Children's Privacy

We do not knowingly collect information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Automatically collected information may be retained for up to 24 months and then stored in aggregate form. If you wish to delete your personal information, please contact us at privacy@diaconline.com.

Opt-Out Rights

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these emails or by contacting us directly at support@diaconline.com. You can stop all information collection by uninstalling any associated applications or discontinuing use of our Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new Privacy Policy on our Website and informing you via email. Continued use of the Website after such changes constitutes your consent to the updated policy.

Your Consent

By using our Website, you consent to the collection and use of your information as outlined in this Privacy Policy. This consent includes the processing of your information in accordance with this policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@diaconline.com.

Effective Date

This Privacy Policy is effective as of year 2024.
By ensuring a clear and transparent Privacy Policy, DIAC aims to protect user data and build trust with our community. Thank you for using our services and supporting our mission to inspire and educate through arts and culture.